Revolutionize Salesforce Support
Empower Your Salesforce Experience with AI-Driven Support and Helpdesk
AI-Driven Support
Intelligent chatbots for Salesforce
SupportGenie’s omni-channel chatbots are integrated into Salesforce to handle common issues, provide access to curated knowledge, and analyze escalations for prompt and efficient resolution.
SupportGenie key features
7+
Reasons to Choose Us
Advanced AI Integration
24/7 Availability
Cost-Effective
Comprehensive
Trusted
Omni-channel
Scalable
& more…
Check what our clients say about us.
Our partners
Our trusted partners support us all the time.
Essentials
$19.99
/month
- 50 knowledge base sources
- Custom instructions
- Basic analytics & insights
- Pay as you Go - live agent access
- up to 3 users
- $5/m per extra user
Get early access
Premium
$99.00
/month
- 500 knowledge base sources
- Custom instructions
- Enhanced analytics & insights
- Conversation History
- Intelligent AI to Human transfer
- up to 15 users
- $5/m per extra user
Get early access
Essentials
$144
$12/month
- 50 knowledge base sources
- Custom instructions
- Basic analytics & insights
- Subscription-based live agent access
- up to 3 users
- $3/m per extra user
Get early access
Premium
$792
$66/month
- 500 knowledge base sources
- Custom instructions
- Enhanced analytics & insights
- Conversation History
- Intelligent AI to Human transfer
- up to 15 users
- $5/m per extra user
Get early access
Get free chatbot with our live agent subscriptions
Per task
$150
/hour
- Analytics, reports and dashboards
- Salesforce Training
- Integration updates
- Data Migration
- Salesforce Optimisation
- Other help as requested
Book free org health check
Per Project
custom
Volume based price
- Lightning Migration
- Security Review
- Integration
- 24/7 Support
- Business Process Optimization
Book introduction meeting
Essentials
$1000
/month
- AI Chatbot included
- Automated Optimization
- 10 hours live agent support and user training per month
- up to 60 users per org
- Volume based hourly price for additional hours
- Business hours live agent availability
Fill the form to sign up
Premium
$2000
/month
- Everything from Essentials
- Ongoing improvement plan
- Automated Optimization
- Continuous Learning plan
- 20 hours live agent support and user training per month
- up to 200 users per org
- Volume based hourly price for additional hours
Fill the form to sign up
Enterprise
custom
enterprise-level support
- Multiple Support Agents
- 24/7 Support
- Learning Management
- Service Level Agreements (SLA)
Let’s book a meeting
Need a Custom Plan?