Product

Your Gateway to Intelligent and Automated Support

The SupportGenie is a trailblazer in support technology, integrating generative AI with sophisticated automation to redefine support and helpdesk management. Designed for Salesforce users, ISV and MSP partners, and now directly catering to end-users, this app is a versatile solution for a multitude of support needs.

For End Users

Whether you’re a novice or an expert Salesforce user, SupportGenie provides easy-to-use, immediate support to solve your queries, enhance your user experience, and guide you through the functionalities of Salesforce solutions.

Salesforce ISV Partners

Ideal for Independent Software Vendors who need a reliable and intelligent platform to manage customer support and automate responses.

Salesforce MSP Partners

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Why SupportGenie

Product Overview

Generative AI Support Bot

A state-of-the-art AI bot that delivers instant, accurate, and context-aware support responses, continuously learning to enhance user interactions.

Automation and Intelligent Helpdesk

Streamlining support tasks and workflows, particularly for Salesforce-based solutions, to boost efficiency and response times.

Customized Support for Users

Specifically tailored functionalities to maximize the benefits of Salesforce solutions.

Zero and First-Line Help Desk

Empowers businesses to effectively handle initial customer inquiries and basic support tasks.

Seamless Salesforce Integration

Flawlessly integrates with Salesforce, ensuring a unified support experience.

Customization Options

Configure the app to align with your unique support needs and processes.

Data-Driven Insights

Utilize advanced analytics for a comprehensive view of support interactions and user satisfaction.

Scalable for Any Business Size

Whether you’re an individual user or a large enterprise, the app grows with your support needs.

Ready to enhance your support experience?

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